Gone quiet · last update Oct 26, 2024
The CrowdStrike outage and Delta's fight over it
Overview · reviewed October 28, 2026
On July 19, 2024, a faulty software update from the cybersecurity company CrowdStrike crashed computers around the world, grounding flights and knocking banks, hospitals, media outlets and other businesses offline.[1][2][3] Delta Air Lines said the outage cost it more than $500 million and sued CrowdStrike in October; CrowdStrike blamed Delta's own IT shortcomings.[4][5]
Delta Air Lines said the outage cost it more than $500 million and sued CrowdStrike in October; CrowdStrike blamed Delta's own IT shortcomings.[4][5]
Coverage over time
LeftCenterRight
Weekly counts, outlets and reports (5 weeks with coverage)
| Week of (UTC) | Left | Center | Right | Of tracked | Share | Receipts |
|---|---|---|---|---|---|---|
| Oct 21, 2024 | 3 | 8 | 2 | 13 | 7% | |
| Aug 5, 2024 | 7 | 14 | 2 | 23 | 11% | |
| Jul 29, 2024 | 2 | 7 | 1 | 10 | 4% | |
| Jul 22, 2024 | 8 | 6 | 5 | 19 | 8% | |
| Jul 15, 2024 | 26 | 44 | 16 | 86 | 39% |
Latest coverage
Background
CrowdStrike said a "defect" in an update caused the outage, and its shares plunged.[3][6] Delta hired the lawyer David Boies to pursue damages from CrowdStrike and Microsoft,[7] and its chief executive said the outage cost the airline $500 million.[8] CrowdStrike fired back that Delta would have to explain its own technology failures,[4] and in October Delta filed suit in Georgia.[5]
Supporting stories (8)
- Massive tech outage causes worldwide disruptions to flights, banks, media outlets - what we know
- What is CrowdStrike? Cybersecurity company at center of global IT outage
- CrowdStrike stock price plummets amid worldwide IT outage
- CrowdStrike says it isn't to blame for Delta's flight cancellations after July outage
- Delta sues cybersecurity firm CrowdStrike over tech outage that canceled flights
- Crowdstrike blames bug for letting bad data slip through, leading to global tech outage
- Delta reportedly seeking potential damages from CrowdStrike, Microsoft after global IT outages
- Delta passengers sue airline over refund refusals after CrowdStrike meltdown
The full record
August 2024
July 2024
- Delta reportedly seeking potential damages from CrowdStrike, Microsoft after global IT outages
- Massive tech outage causes worldwide disruptions to flights, banks, media outlets - what we know
- What is CrowdStrike? Cybersecurity company at center of global IT outage
- Crowdstrike blames bug for letting bad data slip through, leading to global tech outage
- CrowdStrike stock price plummets amid worldwide IT outage
Coverage & sources
Read the reports, see how much was collected over time, or compare outlets by political leaning.