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Coverage dated August 4, 2024 to August 7, 2024

Delta passengers file class-action lawsuit against airline over CrowdStrike tech outage

Headline from CBS News, on the newest of 2 developments

The lawsuit claims Delta canceled more flights than any other airline and failed to properly compensate customers.

CBS News's own description from its feed. We collect headlines and these descriptions, not full articles; read the original reporting below.

Earlier updates in this story

Developments in this update

2 dated developments, oldest first, newest marked. Each is named by one outlet's own headline; open its reports to see every outlet that covered it.

  1. CrowdStrike and Delta fight over who's to blame for the airline canceling thousands of flights

    Headline from The Republic ·

  2. Newest

    Delta passengers file class-action lawsuit against airline over CrowdStrike tech outage

    Headline from CBS News ·

Read the reports

Reports & sources

13 articles, oldest first.

  1. The Republic

    CrowdStrike and Delta fight over who's to blame for the airline canceling thousands of flights (opens The Republic)

    Published

    The Republic's feed description

    Cybersecurity software company CrowdStrike is disputing Delta Air Lines over who is to blame for damage that the airline suffered after a global technology outage. Delta’s CEO has threatened to sue CrowdStrike for what he said was $500 million in lost revenue and extra costs related to thousands of …

  2. Digital Trends

    CrowdStrike denies responsibility for Delta airline outage (opens Digital Trends)

    Published

    Digital Trends's feed description

    Delta Airlines seeks $500 million in damages after a massive IT outage that was caused by a faulty CrowdStrike update. But how solid is the lawsuit?

  3. CNN

    Delta passengers sue airline over refund refusals after CrowdStrike meltdown (opens CNN)

    Published

    CNN's feed description

    Some Delta Air Lines passengers whose flights were canceled when the airline melted down due to a global tech outage in July have sued the airline in a class action.

  4. FOX Business

    Delta hit with class-action lawsuit over refunds following CrowdStrike outage (opens FOX Business)

    Published

    FOX Business's feed description

    Delta Air Lines is being sued by a group of passengers who claim the carrier has not fully reimbursed them after canceling their flights amid the CrowdStrike outage.

  5. CBS News

    Delta passengers file class-action lawsuit against airline over CrowdStrike tech outage (opens CBS News)

    Published

    CBS News's feed description

    The lawsuit claims Delta canceled more flights than any other airline and failed to properly compensate customers.

  6. Minneapolis Star Tribune

    Delta facing class action lawsuit over tech outage; customers seeking refunds (opens Minneapolis Star Tribune)

    Published

    Minneapolis Star Tribune's feed description

    Delta Air Lines is facing a class action lawsuit, which claims the airline refused to give refunds following a global technology outage last month. The airline replied that it will go after the tech companies behind the snafu.

  7. Fox5 Atlanta

    Delta hit with class action lawsuit over CrowdStrike outage (opens Fox5 Atlanta)

    Published

    Fox5 Atlanta's feed description

    A group of passengers is suing Delta Air Lines after they say they lost thousands of dollars on trips during the CrowdStrike outage and were only offered small refunds or flight vouchers in return.

Identical headlines usually mean shared wire copy. They are counted as separate articles but are not independent confirmation.

Delta passengers file class-action lawsuit against airline over CrowdStrike tech outage | Since Then