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Coverage dated October 29, 2026 to October 30, 2026

Toast Is Facing an FTC Lawsuit Over Hidden Fees and Subscription Traps

Headline from Inc.

The FTC and eight states allege the restaurant software company enrolled customers in unwanted add-ons, obscured cancellation terms, and kept billing some businesses. Toast says it will vigorously defend itself.

Inc.'s own description from its feed. We collect headlines and these descriptions, not full articles; read the original reporting below.

Read the reports

Reports & sources

6 articles, oldest first.

  1. Bloomberg

    Toast Accused by FTC of Misleading Customers on Subscriptions (opens Bloomberg)

    Published

    Bloomberg's feed description

    The US Federal Trade Commission and a group of eight states sued Toast Inc., alleging the restaurant management and financial technology company falsely told customers they could try its products for free before enrolling them in a subscription that was difficult to cancel.

  2. Independent Journal Review

    FTC, States Sue Toast Over Alleged Hidden Fees (opens Independent Journal Review)

    Published

    Independent Journal Review's feed description

    The FTC, Iowa and other states, and two California jurisdictions sued restaurant software company Toast, alleging it misled businesses about “free” products and customer support, imposed hidden or unauthorized fees, and made subscriptions difficult to cancel—sometimes leaving customers with continue…

  3. Quartz

    The FTC and multiple states are suing Toast over hidden fees and deceptive subscriptions (opens Quartz)

    Published

    Quartz's feed description

    The complaint says Toast requires customers who cancel to pay $150 per month for each remaining month of a contract

  4. ABC 4 Utah

    Utah joins FTC, other states in suing Toast, claims company mislead restaurants (opens ABC 4 Utah)

    Published

    ABC 4 Utah's feed description

    The state of Utah, the Federal Trade Commission (FTC), six other states, and two local governments are suing Toast, Inc., a company that provides point-of-sale hardware and software to restaurants and other businesses.

  5. The Boston Globe

    Toast sued by Federal Trade Commission, several states, accused of charging hidden fees (opens The Boston Globe)

    Published

    The Boston Globe's feed description

    The lawsuit, filed Thursday, alleges that Toast, a Boston-based restaurant industry software company, engaged in deceptive practices.

  6. Inc.

    Toast Is Facing an FTC Lawsuit Over Hidden Fees and Subscription Traps (opens Inc.)

    Published

    Inc.'s feed description

    The FTC and eight states allege the restaurant software company enrolled customers in unwanted add-ons, obscured cancellation terms, and kept billing some businesses. Toast says it will vigorously defend itself.

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