Shake Shack says technical glitch caused kiosk tip pricing confusion seen in viral TikTok
Headline from WTHR Indianapolis, on the newest of 2 developments
A man posted a TikTok of him and his wife using a self checkout kiosk at Shake Shack to order milkshakes. They said the price increased after they didn't tip.
WTHR Indianapolis's own description from its feed. We collect headlines and these descriptions, not full articles; read the original reporting below.
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2 dated developments, oldest first, newest marked. Each is named by one outlet's own headline; open its reports to see every outlet that covered it.
A Shake Shack Order Got Pricier After a Customer Hit ‘No Tip.’ The Company Says That Wasn’t the Reason
Headline from Inc. ·
Newest
Shake Shack says technical glitch caused kiosk tip pricing confusion seen in viral TikTok
A viral video has sparked debate after a Shake Shack kiosk appeared to raise prices when a customer selected “No Tip.” The customer showed three Classic Shakes increasing from $5.99 to $6.49 each after he declined to tip. TikTok creator B.D.
Shake Shack is facing backlash after a viral video appeared to show a self-service kiosk raising the price of a customer’s milkshakes after he declined to leave a tip. TikToker B.D. Powell ordered three milkshakes at a Shake Shack in the Salt Lake City airport. Two were priced at $5.
A Shake Shack kiosk appeared to inflate the price of milkshakes after a customer selected the "no tip" option. The viral video reignited tipping debate.
Opting for the “no tip” button might not be saving you money, at least at one particular restaurant. Users on social media are circulating theories claiming that fast food chain Shake Shack raises prices on individual items when opting to go tipless on an order, all thanks to a viral TikTok .
A man posted a TikTok of him and his wife using a self checkout kiosk at Shake Shack to order milkshakes. They said the price increased after they didn't tip.
Shake Shack says a technology glitch at a licensed airport restaurant caused kiosk prices to increase after a customer selected "no tip," adding that the issue has been fixed.
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