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Coverage dated October 19, 2026 to October 20, 2026

North Carolina dispatcher sends Lyft ride instead of ambulance to 911 caller

Headline from FOX8 WGHP

RALEIGH, N.C. (WNCN) — CBS 17 has been digging deeper for more information after a Wendell Man called 911 for help but says Wake County’s Nurse Navigation program only added to his pain and suffering. Brett Rothstein wanted an ambulance, but instead, dispatch sent him a Lyft ride-share.

FOX8 WGHP's own description from its feed. We collect headlines and these descriptions, not full articles; read the original reporting below.

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Reports & sources

3 articles, oldest first.

  1. CBS 17 Raleigh

    Wake County sends Lyft to pick up Wendell man who called 911 (opens CBS 17 Raleigh)

    Published

    CBS 17 Raleigh's feed description

    RALEIGH, N.C. (WNCN) — CBS 17 has been digging deeper for more information after a Wendell Man called 911 for help but says Wake County’s Nurse Navigation program only added to his pain and suffering. Brett Rothstein wanted an ambulance, but instead, dispatch sent him a Lyft ride-share.

  2. FOX8 WGHP

    North Carolina dispatcher sends Lyft ride instead of ambulance to 911 caller (opens FOX8 WGHP)

    Published

    FOX8 WGHP's feed description

    RALEIGH, N.C. (WNCN) — CBS 17 has been digging deeper for more information after a Wendell Man called 911 for help but says Wake County’s Nurse Navigation program only added to his pain and suffering. Brett Rothstein wanted an ambulance, but instead, dispatch sent him a Lyft ride-share.

  3. FOX 46 Charlotte

    'I was appalled!': NC county sends Lyft to pick up man who called 911 (opens FOX 46 Charlotte)

    Published

    FOX 46 Charlotte's feed description

    Brett Rothstein wanted an ambulance, but instead, dispatch sent him a Lyft ride-share.

North Carolina dispatcher sends Lyft ride instead of ambulance to 911 caller | Since Then