Coverage dated December 8, 2023 to December 10, 2023
SmileDirectClub shuts down, tells teeth-straightening customers to keep making payments
Headline from KGW Portland, on the newest of 2 developments
SmileDirectClub once promised to revolutionize the oral care industry by selling clear dental aligners directly to consumers by mail and in major retailers.
KGW Portland's own description from its feed. We collect headlines and these descriptions, not full articles; read the original reporting below.
Developments in this update
2 dated developments, oldest first, newest marked. Each is named by one outlet's own headline; open its reports to see every outlet that covered it.
SmileDirectClub shuts down 'effective immediately,' leaving customers in limbo
Headline from Fox5 Atlanta ·
Newest
SmileDirectClub shuts down, tells teeth-straightening customers to keep making payments
SmileDirectClub, the direct-to-consumer dentistry and orthodonistry company that sold teeth aligners, has shut down its operations less than three months after filing for Chapter 11 bankruptcy.
The “Lifetime Smile Guarantee” has been eliminated “effective immediately,” while payment plan customers are expected to continue making payments and refund protocols are not yet clear.
By Eva Rothenberg, CNN New York (CNN) — SmileDirectClub, the international direct-to-consumer dentistry and orthodonistry company that sold teeth aligners, has shut down less than three months after filing for Chapter 11 bankruptcy.
SmileDirectClub once promised to revolutionize the oral care industry by selling clear dental aligners directly to consumers by mail and in major retailers.
SmileDirectClub, which provided telehealth dentistry services centered on clear aligners for patients, halted its operations on Friday roughly three months after entering bankruptcy.
