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Coverage dated November 26, 2022 to November 27, 2022

Frontier Airlines no longer has a customer service phone line

Headline from CBS News

Customers who need flight information or want to make changes to travel plans can no longer call Frontier Airlines and speak to an agent, the company confirmed to CNN Saturday.

CBS News's own description from its feed. We collect headlines and these descriptions, not full articles; read the original reporting below.

Read the reports

Reports & sources

31 articles, oldest first.

  1. Delaware Public Media

    Frontier Airlines drops its customer service line (opens Delaware Public Media)

    Published

    Delaware Public Media's feed description

    The budget airline says customers will no longer be able to call a live agent by phone. Frontier is encouraging customers to instead reach out by text, social media and WhatsApp.

  2. CBS News

    Frontier Airlines no longer has a customer service phone line (opens CBS News)

    Published

    CBS News's feed description

    Customers who need flight information or want to make changes to travel plans can no longer call Frontier Airlines and speak to an agent, the company confirmed to CNN Saturday.

  3. Forbes

    Frontier Airlines Eliminates Call Center, Changing Customer Service Experience For Passengers (opens Forbes)

    Published

    Forbes's feed description

    Frontier Airlines will no longer answer customer service phone calls. Here's what that change means for air travelers.

  4. Fox10 Phoenix

    Frontier Airlines disconnects customer service phone line (opens Fox10 Phoenix)

    Published

    Fox10 Phoenix's feed description

    If you need to speak with a customer service representative, you’ll have to do so solely through digital means now.

  5. 13News Now Norfolk

    Frontier Airlines shuts down customer service phone line (opens 13News Now Norfolk)

    Published

    13News Now Norfolk's feed description

    The company's customer support phone number now only directs people to a pre-recorded message encouraging them to contact the company online.

  6. FOX Business

    Frontier Airlines ends customer service phone line support (opens FOX Business)

    Published

    FOX Business's feed description

    Low-cost carrier Frontier Airlines dropped its customer service phone line in the middle of the busy holiday season as it fully transitions to digital communications.

Identical headlines usually mean shared wire copy. They are counted as separate articles but are not independent confirmation.

Frontier Airlines no longer has a customer service phone line | Since Then