The telehealth company is in hot water over unapproved credit card charges, a cumbersome cancellation policy and allegedly sharing health data with advertisers.
The agency claims the telehealth giant disclosed sensitive user health information to advertising platforms, charged customers before consultations, and made subscriptions difficult to cancel.
The Federal Trade Commission (FTC) and authorities in Utah and California have sued Hims & Hers, alleging that the telehealth company shared customers’ sensitive health information with advertising platforms and used deceptive billing and cancellation practices.
The U.S. Federal Trade Commission sued Hims & Hers on Wednesday alleging the telehealth platform shared users' health data with online advertisers, despite promising privacy, and engaged in deceptive billing and cancellation practices.
The FTC and the states of Utah and California sued Hims & Hers, alleging it improperly shared consumers’ health information and misled customers about billing, subscriptions, and cancellations.
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FTC sues Hims & Hers for sharing health data with Meta, Snap | Since Then
